Check if your car
finance was mis-sold
You could be owed money if your car finance agreement was mis-sold. No paperwork. Sign up to get started.
*Subject to eligibility criteria
You could be owed money if your
car finance agreement was mis-sold
Eligibility depends on individual circumstances but can include;
Agreements made between April 2007 and November 2024
Commission
You weren't told your broker or dealer earned commissions.
Interest
You may have paid more due to a higher interest rate.
Duress
You felt rushed or pressured into the agreement.
Fees
The charges or terms may not have been clearly explained to you.
How it works in 3
simple steps
You don't need paperwork. Just enter a few details and we'll do the rest.
Our claims handling partners find your car finance agreements
Our claims handling partners securely search credit and vehicle databases to find your past car finance records, even older ones.
Our claims handling partners retrieve the details
Our claims handling partners collect your finance history with just a few basic details. No digging through old paperwork.
Our claims handling partners manage your claim
Our claims handling partners review your agreements and deal with the lender for you. All on a No Win, No Fee basis.
Helping customers
across the UK
claim back what's owed
Whether it's a well-known provider or smaller dealership finance, we may be able to help with your car finance claim.
Quick facts before you
claim
No Win No Fee Promise
Where a No Win, No Fee agreement is offered, you will not pay anything unless your claim is successful. If successful, a fee of between 18% and 36% (including VAT) will apply, depending on the level of compensation recovered. A cancellation fee may also apply if you cancel after the 14-day cooling-off period (which begins from the date you sign the agreement). We may receive a referral fee for introducing you to a third party or claims handling partner; this will not affect the amount of compensation you receive.
About Your Choices
Please be aware that you have the right to pursue your motor finance mis-selling claim independently. This can be done directly with the lender, through the Financial Ombudsman Service, or via any public or industry-wide redress scheme introduced by the FCA. Claiming independently is free of charge.While we are committed to securing the maximum compensation on your behalf, we cannot guarantee that our efforts will result in a higher amount than you might obtain by handling the claim yourself.
FCA Updates
The Financial Conduct Authority has confirmed that the pause on complaint response deadlines for motor finance firms will be lifted on 31 May 2026. It is expected that the FCA will introduce a redress scheme to address complaints relating to discretionary commission in car finance agreements. For official updates and further information, please visit the FCA's website at the following link:
Fully Transparent Fees
Our partners work on a 'NO WIN NO FEE' basis, with no admin charges or hidden fees. Their fees are banded based on the redress or refund amount, and are subject to VAT at the prevailing rate.
| Band | Redress (£) | Received % Fee | Maximum Fee |
|---|---|---|---|
| A | £1-1,499 | 30% | £420 |
| B | £1,500-9,999 | 28% | £2,500 |
| C | £10,000-24,999 | 25% | £5,000 |
| D | £25,000-49,999 | 20% | £7,500 |
| E | £50,000+ | 15% | £10,000 |
Band
A
Received % Fee
30%
Redress (£)
£1-1,499
Maximum Fee
£420
Band
B
Received % Fee
28%
Redress (£)
£1,500-9,999
Maximum Fee
£2,500
Band
C
Received % Fee
25%
Redress (£)
£10,000-24,999
Maximum Fee
£5,000
Band
D
Received % Fee
20%
Redress (£)
£25,000-49,999
Maximum Fee
£7,500
Band
E
Received % Fee
15%
Redress (£)
£50,000+
Maximum Fee
£10,000
Our partner's fees are in line with the FCA guidelines on compensation refunds of up to £49,999. The fees listed above are exclusive of VAT and will be subject to VAT at the prevailing rate.
No-Win-No-Fee means you pay nothing unless your claim is successful. Our partner's fee between 15 – 30% applies on successful claims (fee dependant on level of redress secured), and a cancellation fee may apply outside the 14 day cooling-off period.
Please click here for details on our cancellation and cancellation fee policy.
Check if you're owed
money for mis-sold
car finance
Whether it's a well-known bank or dealership no paperwork needed. Sign up to check eligibility below, and you won't pay a penny unless your claim is successful or you choose to cancel after the 14-day cooling off period.
Common questions
about car finance
claims
Our partner solicitors will keep you updated at every stage, ensuring your car finance refund remains on track. You'll receive regular progress updates and always know exactly where your claim stands.
Complaints about mis-sold car finance have surged in recent times. If you believe you've been affected, don't wait — start your claim today.
You can start your complaint by using our Car Finance Claims Check tool or by getting in touch with our team directly. We'll guide you through every step to ensure your claim is handled quickly and efficiently.
The findings revealed that lenders may have unfairly profited through hidden commissions and inflated interest rates. As a result, many customers are now entitled to compensation.
The FCA has paused the requirement for motor finance firms to respond to complaints until 31 May 2026. The FCA has indicated that they expect a redress scheme to be implemented, and redress paid, during 2026.
You could be entitled to car finance compensation. If your car finance agreement was mis-sold, you may be eligible for compensation. Common issues include undisclosed fees, unclear contract terms, and inflated interest rates.